|Delta Air Lines is planning to use AI to develop a machine learning platform to help ensure smooth operation even in extreme weather conditions / Credits: Jaromír Chalabala via 123RF|
Airports need to ensure a lot of things to have smooth operation, which means dealing with unexpected weather events. While there are weather forecasts available, these sometimes are not reliable. You can expect changes throughout the day without forecasts mentioning them. Thus, airport staff need to deal with bad weather in the best way they can, such as figuring out how to swap airplanes between routes to keep schedules on track and ensuring that flight crews are available.
Erik Snell, Delta’s senior vice president of its Operations & Customer Center, stated that passengers expect airlines to get them to their destinations safely and on time, in good weather and bad. To address this, Delta Air Lines announced that it is currently developing the industry’s first machine learning platform to help ensure smooth operation even in extreme conditions. They announced their new AI-driven system last CES 2020, which could help the airlines decide the best way to handle a given situation with the fewest possible disruptions for passengers.
According to TechCrunch, an American online publication that reports on business-related to tech, technology news, analysis of emerging trends in tech, and profiling of new tech businesses and products, the AI system would be part of the airlines’ array of behind-the-scenes tools to help them to quickly and effectively solve problems. “The system uses operational data to run scenarios and project future outcomes while simulating all the variables of running a global airline with more than 1,000 planes in the sky,” Delta Air Lines CEO Ed Bastian said.
The airline will also focus on improving its use of turbulence avoidance using AI and machine learning. While it already has an app to reduce the impact of turbulence with a flight weather viewer, this new AI system can bring better benefits to them. “It also helps our pilots give real-time updates to travelers while they’re in the air in advance of encountering turbulence and can also let them know how long we expect it to last,” Bastian said.