|LG won multiple awards for their innovations / Photo Credit: Africa Studio (via Shutterstock)|
Amanda Lauren of business news website Forbes reported that LG had one of the largest presences at CES 2020, demonstrating how the company used AI at the event and earning multiple awards for their innovations. For many individuals, installing and maintaining new appliances can be a frustrating experience. But with LG, its proactive customer service leverages AI in smart appliance models for various use cases. It starts after linking an appliance to the ThinQ mobile app, letting the user know that installation has been completed. AI can also alert users when problems occur and before they escalate. For instance, it will sense a decrease in the cooling performance of a refrigerator or a reduced airflow in a dryer vent. Humans may not notice these issues until it’s too late, thereby shortening the lifespan of their appliance.
Depending on the issue, AI can offer solutions like quick fixes to consumers or they can schedule an appointment with a service professional to repair the appliance. LG’s AI can also send routine maintenance reminders such as running a tub clean cycle every 30 washes or replacing your refrigerator’s water filter when needed. Would you believe that AI can have a larger impact on the environment? For instance, if the technology detects that you’re consuming more water, the AI will share tips about how you can improve the efficiency of LG’s machines.
The LG TurboWash 360 was one of many of the firm’s products that stood out at the event, earning it the coveted the 2020 Innovation Award. The LG TurboWash 360 was one of the strongest examples of how AI can revolutionize the way we accomplish tasks. The appliance is designed to deliver precision washing without you doing any guesswork. Sensors detect the volume and weight of the laundry, identifying the fabric types in each load through deep learning. Then, the washer compares the information against over 20,000 different data points. The machine uses the information in selecting the optimal wash cycle.
LG shared that the technology is capable of extending a garment’s lifespan by as much as 15%, helping consumers save money and minimize the impact of textile and garment waste on the environment.