AI Is Humanizing the Healthcare Industry
Thu, January 27, 2022

AI Is Humanizing the Healthcare Industry

AI in healthcare is shifting to value-based care models that may favor the outcome patients receive / Photo Credit: olegdudko via 123RF


Advances in artificial intelligence have been transforming the healthcare industry for years now. Several medical institutions are using AI technologies and applications to deliver the best care for their patients. A survey conducted by MIT Technology Review and GE Healthcare revealed that medical professionals are using AI tools for both patient care and back-end business processes. This includes increasing the efficiency of managing schedules and workflow and the accuracy of oncological diagnosis.

The survey showed that the medical staff in pilot AI projects are spending one-third less of their time writing reports while those with extensive AI programs spend two-thirds less time writing reports. Aside from that, 45% of the respondents stated that AI has helped increase the time to perform surgery, consultation, and other procedures/processes. “AI is being used to assume many of a physician’s more mundane administrative responsibilities such as taking notes or updating electronic health records. The more AI is deployed, the lesser time doctors spend at their computers,” the researchers said. 

However, the increasing adoption of AI in the healthcare industry has also worried people. According to, the industry's source for in-depth news and expert perspectives, some fear that AI will remove the human aspect of patient care, leaving individuals in the hands of robots and machines. However, the researchers argued that instead of replacing human workers, AI technologies may be “re-humanizing” healthcare. This is because the technology is now shifting to value-based care models that may favor the outcome patients receive. 

Also, the respondents stated that AI has increased the operational efficiency of healthcare organizations. About 78% of healthcare professionals said that their AI deployments have created workflow improvements in areas including schedule management. “AI’s core value proposition is in both improving diagnosing abilities and reducing regulatory and data complexities by automating and streamlining workflow. This allows healthcare professionals to harness the wealth of insight the industry is generating without drowning in it,” the report said.